Jay's AC, Furnace & Plumbing Repair - Heating, Cooling & Plumbing in Mount Airy
Heating, cooling, plumbing, and water heaters from one licensed local team that has taken care of Mount Airy and Piedmont Triad homes since 2005.
- 24/7 Availability
- Licensed in NC and VA
- Family Owned Since 2005
- Financing Available
- 24/7 Availability
- Licensed in NC and VA
- Family Owned Since 2005
- Financing Available
🔥 SPECIAL OFFER – LIMITED AVAILABILITY
Book your appointment today
🔒 No spam. We’ll call to confirm your appointment.
4.8 on Google
3,427 reviews
BBB A+ Rated
Accredited business
Licensed & Insured
NC #19298 · VA #270509612719
21+ Years
Serving Mount Airy & the Piedmont Triad
How It Works
Home Services in 3 Simple Steps
One call for the whole house.
1
One Number to Call
Whether it is a leaking pipe or a dead furnace, you call the same local team, and we answer 24/7.
2
Straight Answers
Our team finds the cause, shows you what is happening, and puts your options in writing before any work is authorized.
3
Done and Verified
We complete the work, test it, clean up after ourselves, and tell you what to expect from the system going forward.
WHY IT MATTERS
The Wrong Contractor Costs You Twice
Cheap work gets redone, and the second call is never the cheaper one.
📋
Unlicensed Work
Work done without proper licensing can fail inspection, void equipment warranties, and create problems when you sell the house. Licensing exists for a reason.
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Guesswork Repairs
Swapping parts instead of diagnosing means you pay for components your system did not need, and the original fault is usually still there.
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Deferred Repairs
Small failures in plumbing and HVAC compound. A $150 part today is regularly the difference between a repair and a $3,000 system replacement later.
The Difference
Not All Home Service Companies Are the Same
See how we stack up against the typical service call experience.
Typical Home Services Company
- $89-$149 service fee just to show up and look at it
- Verbal estimate that changes when you get the invoice
- Pressure to replace instead of exploring the best solution
- "We can be there sometime between 8am and 4pm"
- No warranty on labor - if it breaks again, you pay again
Your Choice
Jay's AC, Furnace & Plumbing Repair
- You get a clear price for the work before anything gets started.
- Every job is quoted in writing and approved by you first.
- We tell you honestly what needs doing now and what can wait.
- We answer 24/7 and confirm your appointment so your day is not wasted.
- We stand behind our work and come back if something is not right.
Why Choose Us
We're Not Your Average Home Services Company
Other guys give you a 4-hour window and a surprise bill. We do things differently.
⚡
Family Owned Since 2005
🛡️
Licensed in Two States
⏱️
Around the Clock
💳
Financing Available
👨🔧
Trained In House
21 Years
Real Reviews
Don't Just Take Our Word For It
What Mount Airy homeowners say about us.
★★★★★
Levi was fantastic! Took his time reviewing the most important areas. Sat down with me and showed me everything that needed to be done! We needed further assistance and they were able to schedule someone with same day service! Highly recommend this company!
CD
Cynthia Doolin
★★★★★
Austin is your professional, thorough, and comprehensive. He expertly walks the customer through his results and takes his time to make sure you’re in full understanding. Highly recommend again!
DW
David Wolowitz
★★★★★
Great service. Punctual and professional. Cant ask for much more. Kaden and Colby came out and did a full checkup and gave me some quotes. I would definitely recommend them
NG
Nick Gregoire
★★★★★
4.8 Average
from
3,427 Reviews
Our Services
Complete Home Comfort Services
Expert heating, cooling, and plumbing services, done right the first time.
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AC Repair
Cooling diagnosis and repair for all makes and models, tested before we leave so it does not fail again next week.
❄️
AC Installation & Replacement
New cooling systems sized to your home rather than guessed at, installed clean and backed by manufacturer and labor warranties.
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Heating Repair
Furnace and heat pump repair to get heat back on, with the cause explained and the price in writing before we start.
♨️
Heating Installation & Replacement
Furnace and heat pump replacement matched to your home, with your options laid out so you can compare them honestly.
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Ductless Mini-Splits
Heating and cooling for additions, garages, and rooms your ductwork never reached, without tearing the house apart.
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Indoor Air Quality
Filtration, humidity control, and air handling for homes with dust, allergy, or moisture problems that never quite go away.
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Plumbing Repair
Leaks, fixtures, valves, and pipe repair by a licensed plumber, quoted in writing before any work starts.
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Emergency Plumbing
Burst pipes, major leaks, and backups answered around the clock, because water damage gets worse by the hour.
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Drain Cleaning
Slow and stopped drains cleared properly, so the blockage is gone rather than pushed further down the line.
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Water Heater Repair
No hot water, not enough of it, or a leaking tank — diagnosed and repaired for both tank and tankless units.
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Water Heater Installation
Tank and tankless replacement sized to how much hot water your household actually uses, not to whatever fits fastest.
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Leak Detection
Finding the source of a hidden leak before it turns into a floor, ceiling, or foundation problem you cannot undo.
🔥 SPECIAL OFFER – LIMITED AVAILABILITY
$250 Off for New Customers
New to Jay’s? Take $250 off your first project valued over $1,000, whether that is plumbing, heating, or cooling. One use per household, no combining offers.
Valid with a purchase valued over $1,000. Cannot be combined with any other offers. Limit one use per household.
Before Your Appointment
Help Us Get to the Right Answer Faster
The more we know upfront, the faster we can fix it. When you call or fill out the form, try to have this info ready:
Which system needs attention – heating, cooling, plumbing, or water heater
Whether the problem is getting worse
What you’re noticing (no heat, no cooling, a leak, no hot water, a noise or smell)
Whether anything has been shut off, unplugged, or turned down
When the problem started
If anyone has worked on it recently
Brand and approximate age of the equipment, if you know it
Whether it affects the whole house or just one room or fixture
Don’t worry if you don’t have all of this. Our technician will figure it out on-site. But the more details you share, the better chance we can arrive with the right parts and fix it in one trip.
Service Area
Proudly Serving Homeowners Throughout Mount Airy & Surry County
Fast response times when you need service most.
Boonville
Kernersville
Cana, VA
King
Boonville
Lawsonville
Clemmons
Lewisville
Dobson
Mount Airy
Elkin
Pilot Mountain
Ennice
Siloam
Flat Rock
State Road
Galax, VA
Toast
Glade Valley
Westfield
Greensboro
White Plains
High Point
Wilkesboro
Hillsville
Winston-Salem
Jonesville
Woodlawn, VA
Common Questions
Frequently Asked Questions
Got questions? We’ve got answers.
What services does Jay's offer?
Heating, cooling, indoor air quality, plumbing, and water heaters. That covers everything from drain cleaning and water heater replacement to furnace repair, AC installation, and ductless mini-splits.
How long have you been in business?
Jay’s has served Mount Airy since 2005, about twenty-one years. Jamie Vaughan leads the company with his son Jackson, and the Vaughan family has worked in home comfort for more than fifty years.
Are you licensed, and where?
Yes. We hold NC H3 and H2 Class 1 License #19298 and NC SPPH Electrical License #27782, plus Virginia Class A HVAC License #270509612719 and Class A Plumbing License #2710053693.
What areas do you serve?
Mount Airy and the surrounding Piedmont Triad, and into Virginia under our Class A licenses. If you are not sure whether your address is in our area, call and ask.
Do you offer financing?
Yes. Financing options are flexible and may include deferred payments and special low-interest plans. You can pre-qualify with a soft credit check before deciding on a project.
Do you answer after hours?
Yes. We advertise 24/7 availability and offer emergency plumbing and emergency HVAC service. Burst pipes and dead furnaces do not wait for business hours, and neither do we.
Ready to Get Your Home Services Handled?
Don’t wait for a small problem to turn into a big one. Call us now or book online – we answer 24/7.